How a Barcelona school district consolidated two hundred printers into sixty

Case studyEducation sectorBarcelona22 schools

A municipal district in Barcelona covering 22 schools and 11,500 pupils had accumulated 203 print devices across its sites. After a 14 month consolidation programme, the district runs a fleet of 60 standardised MFPs, prints 18% more pages, and spends 41% less on print operations.

The district before consolidation

The 22 schools had each procured print equipment independently across a 12 year window. Some schools held district era HP LaserJets purchased in batch in the early 2010s. Others held a mix of consumer grade inkjets brought in by teachers, mid range Brother units bought during pandemic remote learning expansion, and a single ageing copier in each school office. The district IT team supported the network side but had no central inventory of print devices.

Before consolidation

Sprawl across 22 sites

  • 203 devices11 manufacturers, 47 distinct models, 12 years of accumulation
  • €187,000 annual spendSpread across 14 suppliers and 11 contract types
  • Inconsistent serviceSome schools paid per call, others held lease contracts, others bought consumables ad hoc
  • No standardisationDifferent drivers per school, no central print server, no policy
  • 1.2 million pages monthlyEstimated; no central meter aggregation
After consolidation

Standardised fleet of 60

  • 60 devicesThree device classes across all 22 schools
  • €110,500 annual spendSingle managed print services contract
  • 4 hour SLASame business day on site response across all sites
  • One driver, one policyUniversal print driver, central server, district policy
  • 1.42 million pages monthlyVolume up 18% with full visibility

Why the saving and a higher volume coexist

The 18% volume increase against a 41% cost reduction looks counter intuitive at first. Three factors explain it. The first is that the previous estimated volume was understated; real meter reading after consolidation surfaced printing that had been invisible on consumer inkjets. The second is that the per page cost on the new managed print services contract sits roughly 60% below the average ad hoc cost of consumables on the old fleet. The third is that removing 143 devices eliminated their lease, service and electricity lines entirely.

203
Devices before
60
Devices after
−41%
Annual cost reduction
14 mo
Programme duration

The consolidation framework

The district adopted a three tier device policy. Each school received an A3 colour MFP in the main office, an A4 colour MFP per teaching wing or floor, and an A4 mono MFP per shared staff room. Personal printers in individual classrooms were removed entirely. The framework standardised on three device models across the entire district.

TierDevice classLocationQuantity
1A3 colour MFPMain school office, one per site22
2A4 colour MFPTeaching wings, shared per 8 to 15 classrooms26
3A4 mono MFPStaff rooms and library12
Total60
"The hardest part was telling teachers their classroom printer was going. Once they saw the new device 30 metres down the corridor with pull printing, the resistance evaporated."District IT lead

Phasing the rollout across 22 schools

The district could not afford a single weekend cutover across 22 sites. The rollout phased across 14 months, structured in four waves. Each wave allowed the lessons of the previous one to feed forward.

Wave 1 — Pilot at 3 schools

Three diverse schools (a primary, a secondary and a vocational) installed first. Three months of meter data and user feedback shaped the rollout pattern for the remainder.

Wave 2 — 7 schools

Refined approach applied to seven more sites. Adjustments included an additional A4 mono unit in larger staff rooms after pilot feedback.

Wave 3 — 8 schools

Full rollout pattern with no further design changes. Driver deployment automated via district MDM.

Wave 4 — Final 4 schools

Closing wave including two schools with unusual layouts requiring custom placement. Final decommissioning of legacy devices completed.

The pull printing rollout

Pull printing was the design choice that made shared devices acceptable across teaching staff. Teachers send jobs from any device on the network and release them with PIN entry at any MFP in the school. A teacher walking from one classroom to another can pick up a print job at the device on the way without revisiting their desktop.

Pull printing also produced an unexpected secondary benefit: prints sent but never collected expire after 24 hours and never reach paper. The district measured this at 11% of all print jobs in the first quarter, equivalent to roughly 156,000 sheets a year that disappeared without being printed.

Driver and software standardisation

One universal print driver replaced 47 model specific drivers. Group Policy deployment pushed the driver to every district managed laptop in a single weekend. Teachers no longer choose between 14 queue names; the universal driver presents a single nearest device option that resolves at print release time.

What the saving paid for

Of the 76,500 euros annual saving, roughly half went straight back to the schools as additional teaching budget. The remainder funded the managed print services contract premium for an enhanced SLA, a central support contract for the print management software, and a small reserve to absorb future device additions if pupil numbers grow.

Use of savingAnnual amount
Returned to school discretionary budgets€38,500
Enhanced SLA premium€18,000
Print management software licence€12,000
Future device reserve€8,000
Total€76,500
Schools that retained budget control welcomed the change.Returning the saving to individual schools rather than to district central funds was the single decision that kept head teachers engaged. The political case for consolidation rested on local benefit being visible at site level.

What happened to the 143 retired devices

The retired devices passed through three streams. Around 38 devices in working condition were donated to community partners including a youth centre and a community library, with WEEE certificates issued. Around 22 newer devices were sold to a refurbishment partner who placed them with small businesses. The remaining 83 entered the regulated WEEE waste stream for material recovery. Hard drives in all retired networked devices were wiped to NIST 800 88 standard with certificates filed.

"The donation pathway turned a disposal exercise into a small community contribution. Two of the schools wrote articles about it in their newsletters."District communications officer

What did not work

Three issues surfaced during the 14 months that warrant noting for districts planning a similar programme.

Wave 2 timing collided with exam season

Two of the seven wave 2 schools were mid exam period when the install team arrived. The local disruption was manageable but caused friction with teachers. Future rollouts plan around academic calendar shifts.

One school refused tier 3 placement

A staff room at one secondary refused the proposed A4 mono unit, arguing the room was too small. The compromise placed it in the adjoining corridor, which worked acceptably but breached the standardised pattern.

Hardware lead time stretched in wave 3

A3 colour MFP lead time stretched to 11 weeks during wave 3 due to a supply chain disruption. Three schools missed their scheduled go live by two to three weeks. The fix was to pre order the wave 4 devices a quarter earlier than planned.

Three year contract review

The contract renewed at month 36 with three adjustments. Two A4 colour devices upgraded to A3 colour following volume growth at the affected sites. The SLA tightened from 4 hour to same business day on site response across all tier 1 devices. Indexation capped at 3% for the second three year term, replacing the original CPI linked clause.

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