An embedded video training library for everyday office MFP tasks

Hub pageOffice staffVideo library9 min read

Office staff who missed the live training session, who joined the company after install, or who need to refresh a half remembered workflow benefit from short embedded videos available on demand. The library below covers the 12 most common office MFP tasks at around 90 seconds each, designed for quick consumption from desk or phone.

The twelve core training videos

1:24
Print
Sending your first print job
Print from Word, release at device, collect output.
1:18
Print
Setting duplex and mono defaults
Driver settings that save paper and toner.
1:32
Copy
Making double sided copies
Place originals, set duplex, run the job.
1:08
Copy
Copying both sides of an ID card
Dedicated ID card copy mode shortcut.
1:44
Scan
Scan to your own email
Address book lookup, PDF format, send.
1:36
Scan
Scan to the office shared folder
Choose folder destination, format, name file.
1:52
Scan
Multi page scans into one PDF
Batch settings for receipts and multi page documents.
1:14
Print
Booklet printing with saddle stitch
Two pages per A3 sheet, fold and staple inline.
1:22
Maintain
Clearing a paper jam
Read the screen prompt, open door, remove paper.
1:06
Maintain
Refilling the paper tray
Open tray, fan stack, load and close.
1:48
Mobile
Printing from your phone
Email to print or mobile app workflow.
1:38
Tips
N up printing to save paper
2 up and 4 up for handouts and references.

Why short videos work better than long manuals

Office staff who need help with a specific task want to find the answer in under two minutes. A 90 second video showing the exact workflow on the actual device serves better than 30 pages of manual text with screenshots. The video also handles the kinaesthetic learner who absorbs information by watching motion better than by reading.

The constraint of 90 seconds forces each video to focus on the essential workflow. Staff can watch one video, attempt the task, and return to the video if needed. Longer videos lose attention before the relevant section appears.

Where to host the videos

Hosting optionProsCons
SharePoint or company intranetInternal access only, IT controlNeed infrastructure setup
YouTube unlistedEasy setup, mobile friendlyExternal hosting, not all companies allow
Vimeo BusinessPremium quality, password protectionSubscription cost
Network folder with browser playbackPure internal, no externalNo mobile access
Microsoft Stream or LoomBuilt into existing Microsoft setupTenant configuration needed

Production tips for the videos

Three production choices keep video creation manageable. Record using a phone or basic screen recording tool rather than dedicated video production. The audience cares about the workflow, not production polish. Use a single voice narrator across all videos for consistency. Limit each video to 60 to 120 seconds; the constraint forces focus.

Many manufacturers publish their own video libraries.Canon, Ricoh, Xerox, Konica and Sharp all maintain task focused video libraries for their MFP ranges. For offices needing video training without internal production capacity, the manufacturer videos cover most common workflows. Curate the manufacturer videos into a single internal hub page for office staff.

Linking from reference card

The reference card stuck on the wall by the device can include a QR code linking to the video library. Staff scan the QR with their phone, watch the relevant video in under two minutes, and complete the task. This pairs the physical reference (the card) with the digital depth (the videos) without requiring staff to remember a URL.

Refresh cadence

Videos last longer than reference cards because the device interface rarely changes. Plan to refresh the library every 24 to 36 months or when major firmware updates change the workflow noticeably. Replace videos individually rather than refreshing the whole library at once.

Tracking usage

Where the hosting platform supports analytics (YouTube, Vimeo, Microsoft Stream), check which videos receive most views every quarter. The most viewed videos identify the topics that need most user support; consider whether the live training session covers them well or whether the workflow itself could be simplified.

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