Office MFP firmware updates address security vulnerabilities, fix bugs, and add features. The OEMs typically release a few updates per year for each device model, with security focused releases following the same coordinated disclosure timelines that other infrastructure vendors follow. Most office MFPs do not auto update by default, which leaves firmware patching as an active office responsibility. A quarterly routine catches every important update within a reasonable window and prevents the situation where devices accumulate years of unpatched vulnerabilities. The procedure below takes 2 to 4 hours per quarter for a typical office fleet and integrates with the broader quarterly IT maintenance cycle.
Monthly firmware patching is too aggressive for most office MFPs. OEMs typically release a handful of updates per year per model, and chasing monthly updates often means waiting for nothing or applying minor releases that add no security benefit. Annual patching is too infrequent; a vulnerability disclosed in February sits unpatched until December under an annual cycle, giving attackers many months of exposure. The quarterly cadence balances these tradeoffs: frequent enough to catch important updates within a reasonable window, infrequent enough to avoid unnecessary work between meaningful releases.
The cadence also fits naturally alongside other quarterly IT maintenance like security reviews, backup verification, and configuration audits. Bundling the firmware patching with these other tasks captures economies of attention without scattering the IT team's time across many small monthly windows.
Log in to each device's admin panel and record the current firmware version. The information lives under Device Information, System Status, or similar. Most modern devices also expose firmware version through SNMP, which lets a single SNMP poll capture the inventory in one shot.
For each device model in the fleet, navigate to the OEM support portal and identify the latest available firmware version. Compare against the current installed version. Note the gap and read the release notes for any updates that bridge the gap.
Read each release note in the gap, paying particular attention to any entry that references CVE numbers, security fixes, or vulnerability disclosures. Updates that include security fixes warrant prompt application; updates that include only feature additions or bug fixes can wait for a more convenient window.
Confirm the office IT team receives the OEM's security bulletin notifications. The bulletins announce new security focused releases as they appear, allowing immediate response to high severity vulnerabilities rather than waiting for the next quarterly review.
Download the firmware packages identified in the review. Verify the file integrity using the published checksum from the OEM portal. Store the downloaded packages in a known location for the rollout step.
Schedule the firmware updates for a low traffic period such as a weekend morning or an evening after office hours. Each update takes 10 to 30 minutes, during which the device is offline. Apply updates to one device at a time so the office retains access to other devices during the update window.
After each update, print a test page and run a representative scan to confirm normal operation. Verify the admin panel still works, the network configuration is preserved, and any custom settings remain in place. Some firmware updates reset specific settings to factory defaults, which the verification step catches.
Record the new firmware version, the date applied, the operator who applied it, and any anomalies observed. The inventory entry supports future audits and provides the baseline for the next quarterly review.
| Fleet size | Total quarterly time | Notes |
|---|---|---|
| 1 to 3 devices | 1 to 2 hours | Single model usually, simple review |
| 4 to 10 devices | 2 to 4 hours | Mixed models, some scheduling overhead |
| 11 to 25 devices | 4 to 8 hours | Benefits from batch updates during a maintenance window |
| 26 to 50 devices | 1 to 2 days | Often handled by managed print provider |
| 50 plus devices | Multi day rollout | Typically scripted through OEM device management console |
The quarterly cadence covers routine maintenance, but high severity vulnerability disclosures need faster response. The OEM security bulletin subscription set up in step four catches these between quarters, with the IT team applying the relevant update within days rather than waiting for the next quarter. The faster response cycle uses the same procedure as the quarterly routine but compresses the time between steps.
Typical thresholds for accelerated response include vulnerabilities with publicly available exploit code, vulnerabilities ranked CVSS 8.0 or higher, and vulnerabilities specifically affecting features the office uses. The IT team should document the response threshold so all team members apply consistent judgement when an OEM bulletin arrives.
Most firmware updates apply cleanly without issues, but occasional updates introduce new problems. The verification step catches these immediately, and the office needs a rollback plan in case a new update breaks an important workflow. Most office MFPs support firmware rollback to the previous version through the admin panel, which provides the safety net.
If a firmware update breaks something, document the issue, attempt the rollback, and report the issue to the OEM. The reports inform the OEM's next release and help avoid the same issue across other customers. The documentation also supports future updates by flagging models where a particular release should be skipped until a follow up patch is available.
This piece closes the network security cluster on the quarterly patching routine. The preceding pieces handle encryption, authentication, and protocol hygiene: TLS encryption, 802.1X authentication, IPSec for MFP traffic, and protocols to disable today. From here the next cluster moves into the compliance frameworks that audit how the office handles all of these controls.